The Institute of Cognitive Modeling team began working as a communications consultant for the Ukrainian Embassy in Poland during russia’s full-scale invasion of Ukraine, as well as for the «Crisis Coordination Center» created on its basis. 

Its purpose was to assist in resolving key issues and quick response to wartime challenges.

The joint work began on March 17, 2022, and on March 21, 2022, the first online briefing of Ambassador Andriy Deschytsya took place on the FB page of the Embassy.

The Institute of Cognitive Modeling customized from scratch the system of daily briefings of the Embassy of Ukraine in Poland, the signal distribution matrix, as well as formulated the key theses for the messaging boxes.

To date, more than 50 online briefings of the embassy have been conducted.

The system developed by the ICM team helped to systematize a number of communication processes directly in the diplomatic institution, ​​as well as increased interest in the work of the Embassy and consulates of Ukraine in Poland among Ukrainians and citizens of Poland.

The Crisis Media Center at the Embassy provides a platform for a broad and constructive dialogue for international delegations and friends of Ukraine from around the world.

The issues the Crisis Coordination Center deals with are:

  •  the attraction and logistics of international humanitarian aid,
  •  interaction with volunteer funds in Poland, Ukraine and all over the world,
  •  communication on the activities of the Ukrainian Embassy in Poland,
  •  support of Ukrainian consular institutions in Poland,
  •  solution of coordination issues, etc.

The Crisis Center also has a HOTLINE, which Ukrainian citizens and representatives of international organizations can call for consultations: +48 790 187 172.